The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018, in the European Union. It gives individuals greater control over their personal data and requires organizations to be more transparent about how they collect, use, and protect personal information.
You have the right to request a copy of all personal data we hold about you and information about how we process it.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You can request that we delete your personal data in certain circumstances (also known as the "right to be forgotten").
You can request that we limit how we use your personal data in certain situations.
You can request a copy of your personal data in a structured, machine-readable format.
You can object to our processing of your personal data in certain circumstances.
We process your personal data based on the following legal grounds:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements through:
We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with GDPR:
Email: dpo@towerofluck.com
Address: Tower of Luck Data Protection Officer
Response Time: We aim to respond to all GDPR-related inquiries within 30 days
To exercise any of your GDPR rights, please contact us using one of the following methods:
Send your request to: gdpr@towerofluck.com
Use our GDPR request form on our website
To process your request efficiently, please provide:
We will respond to your request within 30 days. In complex cases, we may extend this period by up to 60 days, but we will notify you of any extension.
In the unlikely event of a data breach that affects your personal data, we will:
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We may use third-party services that process your personal data. These services include:
All third-party services are carefully selected and required to comply with GDPR requirements through appropriate data processing agreements.
We may update this GDPR information from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated information on this page and updating the "Last updated" date.
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us:
Email: dpo@towerofluck.com
Response time: 30 days
Email: gdpr@towerofluck.com
Response time: 30 days
Supervisory Authority: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.